To add or update your institution's logo, login to the Infobase Admin Portal (admin.infobase.com) and select Account Settings from the left navigation pane.
In Account Settings -> Profile, notice the Basic Information area at left where Logo heading appears and click the pencil icon beside Logo to edit.
The system requires your logo image to be at maximum 200 pixels wide (200px) by 60 pixels high (60px). You may use a square logo if preferred, the maximum height allowed remains 60 pixels (60px).
Click in the "Drag and drop" area to browse your computer for saved logo or drop in the logo from where it was already saved. If your selected logo is bigger than the maximum size allowed, an error message will appear. You can reselect a different logo file to try again.
A preview of the chosen logo will appear in the "Drag and drop" area. If satisfied, click the teal "Upload Logo" button. Click the teal "Save" button.
Your new/updated logo should appear quickly on Admin Portal though it may take several minutes to replicate on user-facing products to which your institution subscribes. Additionally, it may be necessary to log out and back in to see the logo change or test using an incognito/private browser as the prior image may remain cached in your browser for a day or so.
If you encounter any difficulty with logo uploads, please reach out to our Support Team by email or submit a ticket from our form.