Certified COUNTER 4 Reports

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WHAT IS COUNTER?

COUNTER stands for Counting Online Usage of Networked Electronic Resources. Their website is at http://www.projectcounter.org/.

COUNTER was one of the first, if not the first, standards organization established for the modern 
information environment. It has succeeded in bringing together a collaboration of publishers and 
librarians to develop and maintain a standard for counting the use of electronic resources. It has 
also ensured that most major publishers and vendors are compliant by providing their library customers around the world with COUNTER usage statistics.

COUNTER publishes the Code of Practice, which is the standard for counting the use of electronic 
resources, and maintains a register of COUNTER-compliant vendors and publishers. Release 5 of 
the Code of Practice, which is the subject of this Friendly Guide, is subject to continuous maintenance. As the release changes, this guide will be updated.

 

WHO USES COUNTER REPORTS?

The COUNTER standard was originally developed to provide a service to librarians and others who 
purchase subscriptions to publishers’ content. The intention was to allow librarians to easily com-
pare their usage across different publishers’ content, and let them use that information to calcu-
late a cost-per-download for their subscriptions. COUNTER reports were not originally intended to 
be used by publishers as a way of measuring usage across their client base, but are increasingly 
being used for that purpose.


Academic libraries across the world use COUNTER reports to:

  • Help them make renewal decisions or new purchasing decisions based on data about 
    usage and access denials
  • Inform faculty about the value of the library and its resources
  • Understand user behavior and improve user experiences.


Most major vendors and publishers also use COUNTER reports to:

  • Provide reliable and consistent usage data to their customers
  • Upsell using COUNTER data about access denials
  • Inform editors and authors about the usage of their publications

Where to Access Your COUNTER 4 Report:

You can access your COUNTER 4 reports from two places within the admin portal.  For product specific COUNTER 4 reports, you can access it from the product level navigation.

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To access your COUNTER 4 report for all products that you subscribe to click on the COUNTER Reports tab on the left-hand navigation.

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COUNTER 4 Report Types:

DB1 (Database Report) - 

This report is labelled by COUNTER as 'total searches, results clicks and record views by month and database.'

What's in and what's out:

Included Excluded
Manual Searches
Automated (pre-canned) searches Journal article metadata
Search result clicks Journal article lists (e.g. issue contents)
Metadata views Multimedia
Databases Supplementary files
  Books
  Book parts (chapters)

**Note: The History Cross Search product will only be available as an inline product in the summary COUNTER overview report - accessed on the COUNTER tab in the left-hand navigation.

DB1 Reports are available for all streaming video and database products.  

MR1 (Multimedia Report) - 

This report is labelled by COUNTER as 'number of successful full multimedia content unit requests by month and collection.'

Things to note:

MR1 is used to report on usage of standalone multimedia items.  Usage of multimedia items which are part of another content unit (e.g viewing a video which is a supplementary file for a journal article) is not counted for the purposed of MR1.

When a user requests a page which displays or plays a standalone multimedia file of any type (e.g image, video, PDF, interactive) the publisher's reporting database will record that page view for use in the MR1.  The usage will be shown in the columns for Reporting Period Total and the relevant calendar month.

What's in and what's out:

Included Excluded
Multimedia Books
  Book parts (chapters)
  Journal article metadata
  Journal article lists (e.g. issue contents)
  Journal article full-text
  Supplementary files
  Databases
  Searches
  Search result clicks

MR1 Reports are available for all streaming video and database products.  

BR1 (Book Report) - 

This report is labeled by COUNTER as 'number of successful title requests by month and by title' and as such is explicitly used for reporting on book content (this includes reference works).  It is only to be used when books are delivered in their entirety.

What's in and what's out:

Included Excluded
Whole books Book parts (chapters)
  Journal article metadata
  Journal article lists (e.g. issue contents)
  Journal article full-text
  Multimedia
  Supplementary files
  Databases
  Searches
  Search result clicks

BR1 Reports are available for eBooks.

CR2 (Consortium Report) - 

Consortium reports were designed to allow consortia to see usage information from
all member institutions in a single report.

CR2 covers 'total searches by month and database' for a consortium.  It is a variant of DB1.

CR2 is available for all consortia accounts.

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