Chris Plapp
Articles
-
My Resources Overview
My Resources is the default homepage of the admin portal. Every product you subscribe to will be displayed in a pod on this page. Left-Hand Navigation The admin portal contains a persistent left...
-
Why does my report of views by collection not match other reports?
The Collections report, located under Legacy Reports / Media / Collections is intended to show views per collection. Video titles are typically cross-listed in multiple subjects and therefore multi...
-
It's Finally Here - The Brand New Infobase Admin Portal!
Recorded on: 2/13/2019
-
The Brand-New Infobase Admin Portal - Archived Webinar
Recorded on: 1/16/2019
-
How to set up Barcode Authentication
Barcode authentication is primarily a "remote user" or "off campus" authentication solution. Many libraries issue their patrons a barcode/membership number. To enable this method of authentication ...
-
Infobase Product Reporting Changes and COUNTER Compliance Statement
WHAT HAS CHANGED? In order to standardize product reporting across all Infobase products and provide the most accurate reporting metrics to customers, we have made the decision to sunset almost all...
-
MARC Delete Files
Automatic Delete Files: MARC delete files are generated and posted to your account automatically once titles have been removed from your subscription collections. The following products follow a r...
-
Phone Support
Our support specialists are always happy to answer any questions about our products and solutions. If you haven't found the answers you are looking for in our support center, use the contact inform...