Infobase
Articles
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Contact Us
Our technical support representatives are available to answer your technical questions and assist you with any product related questions Monday through Friday, 8 a.m. to 5 p.m. (EST). Email: suppor...
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Implementation Complete Checklist
We are delighted you’ve chosen Infobase as your trusted source for Streaming Videos, Databases, Information Literacy Courseware and/ or eBooks. You’ve just unlocked a treasure trove of knowledge a...
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A-Z Guides
Below, you’ll find A-Z listings based on your partnership type with Infobase. These guides include product descriptions that can be used in communications, to showcase product availability on libra...
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Integration & Authentication
Authentication and integration are essential processes that allow seamless access to our streaming video products across various platforms. Authentication ensures that users can securely log in and...
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Accessibility Statement for the Infobase Administration Portal
Infobase is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards...
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Infobase Service Level Agreement
General Overview This document should be used in the demonstration of the agreement in service by the Infobase Technical Support team to the patrons of all online Infobase products or web portals. ...
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Infobase's Product Feedback Policy
Infobase's Feedback Policy We take customer feedback very seriously. We use your feedback to improve our current products and to help identify the most important problems, and opportunities to inn...
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MARC Delete Files
Automatic Delete Files: MARC delete files are generated and posted to your account automatically once titles have been removed from your subscription collections. The following products follow a r...