Our support specialists are always happy to answer any questions about our products and solutions. If you haven't found the answers you are looking for in our support center, use the contact information below to open a ticket.
Technical Support via phone or email will be readily available during the business hours of 8:00 AM to 5:00 PM EST, Monday - Friday. If you are contacting us outside of these business hours, please allow up to 24 hours for a response from our support team.
Support Center:
For product user guides, FAQs, video tutorials, and help articles, visit our support center and select the product you are interested in.
Submit a help ticket:
Email Support:
Call Support:
1-800-322-8755
Press 5 for eBooks technical support
Press 6 for Streaming Videos technical support
Press 7 for Online Databases technical support
Hours of Operation:
9:00 a.m. – 5:00 p.m. EST
Monday - Friday