If you are encountering difficulties viewing content, please ensure that none of the following domains are blocked on your network. Some of these are required only for specific products - you may contact productsupport@infobase.com for a more tailored list.
Infobase's IP addresses are dynamic, and cannot be used for whitelisting.
If you continue to experience issues viewing content after confirming these domains are whitelisted, or have any questions or concerns, please reach out to our support team at productsupport@infobase.com.
Domains to Whitelist:
- https://*.infobase.com (wildcard) OR
- https://access.infobase.com
- https://login.infobase.com
- https://iden5.infobase.com
- https://assets.infobase.com
- https://avod.infobase.com
- https://cvod.infobase.com
- https://fod.infobase.com
- https://jfk.infobase.com
- https://icof.infobase.com
- https://tsof.infobase.com
- https://ptn.infobase.com
- https://online.infobase.com
- https://online.infobaselearning.com
- https://*.criterionpic.com (wildcard) OR
- https://www.criterionpic.com
- https://media2.criterionpic.com
- https://media3.criterionpic.com
- https://*.kaltura.com (wildcard) OR
- https://analytics.kaltura.com
- https://cdnapi.kaltura.com
- https://cdnsecakmi.kaltura.com
- https://cfvod.kaltura.com
- https://fstlive.kaltura.com
- https://klive.kaltura.com
- https://udrmv3.kaltura.com
-
Optional/tracking domains:
https://www.google-analytics.com
https://o33799.ingest.us.sentry.io
https://connect.liblynx.com/