Implementation Complete Checklist

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We are delighted you’ve chosen Infobase as your trusted source for Streaming Videos, Databases, Information Literacy Courseware and/ or eBooks.  You’ve just unlocked a treasure trove of knowledge and resources designed  to empower you, your staff, faculty, teachers, students and patrons. 

At Infobase, we’re all about making learning engaging and accessible. Whether you’re diving into our vast collection of educational videos, exploring our in-depth databases, or getting lost in a great eBook, we’re here to support your journey every step of the way.

Got questions or need a hand navigating your new resources? Our team is just a click away and always ready to help. 

Schedule your meeting with Infobase Today!

Onboarding https://calendly.com/infobasecustomersuccess
Training training@infobase.com 
Technical Support support@infobase.com
Product Trials and Pricing trial@infobase.com

 

Infobase Implementation Checklist (7 steps)

  1. Account Set Up
  1. Managing your Subscription 
  • uncheckedAdmin Portal Access: https://admin.infobase.com
    • uncheckedAdministrative Portal Training
    • uncheckedRequest a renewal quote
    • uncheckedRequest information on additional products
    • uncheckedRun usage report
    • uncheckedRun a title list
    • uncheckedRequest an invoice
    • uncheckedAccess training resources 
    • uncheckedAccess support guides
    • uncheckedPlease ask your IT team / contacts to do any or all of the following to help our newsletters and customer communications land in inboxes:

Whitelist our domains: email.infobase.com and infobase.com, add our send emails to their contact list: email@email.infobase.com and noreply@infobase.com and please whitelist our IP addresses

  • 205.159.93.67
  • 205.159.93.71

Dive Deeper into Implementation

  1. Marketing
  1. Explore Our Resources (going to enter link to article)
  1. Customize Your Experience
  1. Connect with Support
  1. Provide Feedback 
  • uncheckedSubmit request in the administrative portal:  https://infobaseadmin.zendesk.com/hc/en-us/requests/new
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