Resetting A User's Password

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Note: If your institution's account has moved to the new Infobase Platform, please visit our new Help Center for the most up-to-date documentation and support.


You are able to reset a User's Password through the edit User popup on the User's page.  

Go to the User's page from the left hand navigation.  Click on a user to edit.  A popup will appear. Click on the "Send Reset Password Email" link.

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An email will then be sent to your email address with directions on how to complete the process of resetting your password.